Privacy Policy
Last updated: May 12, 2026
This Privacy Policy explains how Somaticore collects, uses, discloses, stores, and protects personal information when you use our website, games, demos, applications, downloads, contact forms, support channels, and related services.
By using Somaticore services, you agree to this Privacy Policy. If you do not agree, do not use the services.
1. Information We Collect
We may collect information you provide directly, including:
- Contact information such as name and email address.
- Account information if accounts are offered.
- Support requests, contact form messages, feedback, and other communications.
- Game ideas, product feedback, survey responses, or other submitted content.
- Purchase, subscription, or billing-related information handled through third-party payment providers.
- Age or parent/guardian consent information where needed for eligibility or safety.
We may also collect information automatically, including:
- Device type, browser, operating system, approximate location based on IP address, language, and settings.
- Website usage data such as pages viewed, links clicked, referring pages, and session activity.
- Game or app activity such as session length, scores, levels, progress signals, preferences, errors, crash logs, and performance data.
- Cookie and analytics information, where permitted by your choices and applicable law.
Do not submit medical history, diagnosis information, treatment information, or other sensitive health information unless Somaticore specifically asks for it through a reviewed process. Current consumer products are not intended to collect health records or provide medical services.
2. How We Use Information
Somaticore uses information to:
- Provide, operate, maintain, and improve the website, games, apps, demos, and services.
- Respond to contact, support, partnership, press, or career inquiries.
- Understand usage patterns, fix bugs, improve performance, and make product experiences clearer.
- Provide account, billing, purchase, download, or service-related communications.
- Manage optional email updates or marketing communications where permitted.
- Protect the security, integrity, and lawful use of the services.
- Analyze anonymized or aggregated data for product development, research planning, and internal reporting.
- Comply with legal obligations and enforce our terms.
3. Cookies and Analytics
Somaticore may use essential cookies or local storage to operate the website and remember privacy choices.
With your consent where required, we may use analytics tools such as Google Analytics to understand site usage and improve the website. Analytics providers may collect information such as page views, device information, approximate location, and usage events.
You can manage cookie or analytics choices through the available cookie controls, browser settings, or platform settings.
4. Payments and App Stores
Payments, subscriptions, and in-app purchases may be processed by third parties such as Stripe, Apple, Google, or other platform providers. Somaticore does not store full payment card numbers unless a payment provider makes that available under its own secure systems.
Payment and app store providers process information according to their own terms and privacy policies.
5. How We Share Information
Somaticore may share information:
- With service providers that help operate the website, analytics, hosting, email, payments, forms, support, security, or product infrastructure.
- With app stores, payment processors, or platform providers when needed for purchases, downloads, subscriptions, or account management.
- With professional advisors, insurers, or business operations providers where reasonably necessary.
- If required by law, legal process, regulatory request, or to protect rights, safety, security, or integrity.
- In connection with a business transaction such as a merger, financing, reorganization, or sale of assets.
- With your consent or at your direction.
Somaticore does not sell personal information.
6. Research and Product Development Data
Somaticore may use aggregated or anonymized gameplay, app, and website data to improve products, understand engagement, plan future features, or discuss product research and validation questions.
Aggregated or anonymized data is designed not to identify you personally. If Somaticore conducts a formal research study that requires identifiable information, sensitive information, or additional consent, that study should provide its own consent materials and privacy details.
7. Data Retention
Somaticore keeps personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, improving products, enforcing terms, and meeting legal obligations.
Retention periods may vary depending on the type of information, the service used, legal requirements, platform rules, and operational needs. Aggregated or anonymized information may be retained for longer.
8. Security
Somaticore uses reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
If you believe your account or information has been compromised, contact support@somaticoretech.com.
9. Children and Teens
Somaticore services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you are under the age of majority in your jurisdiction, use Somaticore services only with permission from a parent or guardian. If a parent or guardian believes a child has provided personal information without appropriate consent, they can contact us to request review or deletion.
10. Your Rights and Choices
Depending on your location, you may have rights to:
- Access personal information we hold about you.
- Correct inaccurate information.
- Request deletion of personal information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
- Request a copy of certain information in a portable format.
- Opt out of non-essential communications.
To make a request, contact info@somaticoretech.com. We may need to verify your identity before completing certain requests.
11. International Processing
Somaticore is based in Canada. Information may be processed in Canada and in other countries where our service providers operate. Privacy laws in those locations may differ from the laws where you live.
12. Third-Party Links
Somaticore services may link to third-party websites, app stores, platforms, or services. Their privacy practices are governed by their own policies. Somaticore is not responsible for third-party privacy practices.
13. Changes to This Policy
Somaticore may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date.
14. Contact
For privacy questions or requests, contact info@somaticoretech.com.